HP OfficeJet 100 is an All-in-One printer known for its unique set of features and is perfect for small businesses. You can easily copy and print wirelessly from desktops and even mobile devices. With Wi-Fi Direct, the printing process becomes hassle-free. The printer is so compact that it fits perfectly in any environment. Also, there are no such interruptions with long-lasting battery life, as it can charge the printer from any power source. In the below sections, we have provided solutions for some of the commonly occurring issues on the HP OfficeJet 100 printer. Make sure that you follow the troubleshooting steps in an orderly manner to solve the printer problems. Keep reading to know how to get HP OfficeJet 100 mobile printer troubleshooting steps.


Below are some of the steps to ensure that the printer does not go into offline mode again.

  • Make sure that your HP printer is connected to the power source and is turned on.
  • See if there is a stable power source.
  • Check for any error messages like paper jams, paper feed, replace the cartridges, etc.

Follow the below steps on your computer

  • Open the Control Panel window and go to Devices and Printers.
  • Select your HP OfficeJet 100 printer.
  • Remember that there should be a tick sign next to Set as default printer.
  • Also, ensure that the Use Printer Offline option is deselected.


Some of the common reasons for the occurrence of paper jams are given below.

  • Putting too much paper into the input tray will lead to overloading and eventually end up in a paper jam. If you are using the wrong kind of paper, then this issue might occur frequently.
  • If there are pending jobs on your printer, this might also lead to a paper jam.
  • Unplug all the connections from the printer and plug them back in.
  • Restart your HP OfficeJet 100 printer while HP OfficeJet 100 mobile printer troubleshooting.
  • Sometimes, there may be some hardware issues (physical connections), so try to solve the same. In case the paper jam is due to a software issue, then try to uninstall the drivers and reinstall the latest printer drivers on your computer.
  • These are some of the reasons for the occurrence of paper jams, and we have tried our best to give appropriate solutions for the same.


If you feel that the printer is going through some hardware issues, here are some steps that you can follow.

  • Confirm that the printer's power cord is firmly connected.
  • If your printer is turned off, press the Power button to turn it on.
  • Now, straightaway, disconnect the printer’s power cord.
  • Open the battery cover and take off the battery.
  • Without doing anything, wait for a few seconds.
  • Insert the battery again.
  • Now, make all the relevant printer connections.
  • Finally, turn on the printer.
Hp Officejet 100 Mobile Printer Troubleshooting


  • On your computer, open the Control Panel window.
  • Select Devices and Printers.
  • Right-click on the printer name and select Printer Preferences.
  • Click the Maintenance tab.
  • Select Extended Settings.
  • Click the checkbox to enable the Skip Blank pages option.
  • Click the OK button.
  • Now, try to print a test page and see whether the printer is able to print properly without any blank pages.


If the HP OfficeJet 100 printer is not printing black, we recommend changing the black ink cartridge.

  • Ensure that the printer is turned on. Now, open the cartridge access door.
  • Wait patiently for the print carriage to come to an optimal position.
  • Open the latch and remove the black ink cartridge from the slot.
  • Unpack the new black ink cartridge from its packaging.
  • Remove the protective tape and insert the cartridge into its slot.

For knowing more HP OfficeJet 100 mobile printer troubleshooting steps, do contact us.