With the All-in-One mobile printer, HP OfficeJet 250, you can do wireless printing easily. However, errors can come out of the blue. In such cases, fixing the issues will be somewhat difficult if it is not your cup of tea.This HP OfficeJet 250 troubleshooting guide will state the common problems that can arise on your printer and the solutions for the same.

Fixing Paper Jam

  • When a paper is stuck inside your document feeder or paper tray, the first thing you should do is power off the printer.
  • Secondly, open the cover of the document feeder.
  • Remove the jammed paper out of the rollers, if any.
  • Close the document feeder cover.
  • Next, remove the jammed paper inside the input tray. Also, check the same in the output slot.
  • To avoid paper jam issues in the future, load only printer-supported media.
  • Make sure not to adjust the paper tightly with the paper guides.
  • Remember not to load wrinkled, curled, moist, or damaged paper.

Fixing Printing Issues

When your printer is not printing as expected, follow the instructions on this HP OfficeJet 250 troubleshooting guide. Since printing issues have several causes, we have to identify the actual cause.

Unable to print from Windows

  • Check if the connection between your printer and computer is stable.
  • Ensure that your printer is loaded with enough paper.
  • Go to the Print dialog box on your computer.
  • Check if your printer name is selected in the drop-down menu.
  • Click on Preferences or Properties. This will open the printer properties window.
  • Check the print settings and perform the necessary changes.
  • Click OK and retry to print your document.
  • If your document is not printed, open Control Panel and click the Devices and Printers tab.
  • Give a right-click on your printer icon and select the Set as default printer option.
  • Check if the printer status is online. If not, disable the Use Printer Offline option.
  • If the printing issue persists, reinstall the driver.

Unable to print from Macintosh

  • First, verify if the connection between your printer and Mac is stable.
  • Open the document you want to print.
  • Ensure that the print settings are correct in the Print dialog box.
  • Next, click the Apple menu and select System Preferences.
  • Click the Printers & Scanners icon in the System Preferences window.
  • Choose your printer’s name from the left-side panel and verify that you have selected the correct driver in the Use drop-down menu.
  • If the problem remains unsolved, right-click the empty area in the Printers panel and select Reset printing system.

You have now completely learned the HP OfficeJet 250 troubleshooting guide. If you are stuck in fixing issues, feel free to reach our technical experts for assistance in resolving them.