Troubleshooting made easy! If your HP OfficeJet 3833 printer is not working as expected, you don’t have to worry about it. We have your back covered. Keep in mind that you are not the only one to encounter printer issues.  We have fixed many printer issues so far. If you need assistance from your technical experts, give us a call. To fix the issues with simple troubleshooting steps, continue reading this article.


If you are getting the network failed error on your HP OfficeJet 3833, follow these troubleshooting steps.

  • The first thing you should cross verify is the wireless credentials you have configured during the wireless setup.
  • Secondly, make sure that there is no Wi-Fi interference between the devices.
  • Try to connect your printer to your wireless network using different methods.
  • Reinstall the printer software and reconnect your printer to your device for wireless printing.
  • If no troubleshooting method resolves the network issues, run the printer troubleshooter on your computer.


If your HP OfficeJet 3833 printer is not printing any documents, check the printer connection first. Try some basic troubleshooting like restarting the printer, checking the paper tray, and checking the ink cartridges. For further troubleshooting, continue reading.

  • Ensure that the printer is not showing up any error messages.
  • Check if the connection between your printer and computer is stable.
  • On your computer, open the Print dialog box.
  • Check if your printer name is selected in the drop-down menu.
  • Open the printer properties window by clicking Preferences or Properties in the Print dialog box.
  • Modify the necessary print settings and click OK.
  • Cancel the pending print jobs (if any).
  • Retry to print your document and check if the problem is resolved.
  • If the printing issue persists, reinstall the printer driver.


When your HP OfficeJet 3833 printer status is offline on your Windows computer, you can’t print any documents. To get your printer status online, implement these troubleshooting steps.

Fixing the connection issue

  • Ensure that your USB cable is firmly connected at both end ports.
  • If the devices are connected over a wireless network, check the wireless credentials by printing a wireless test report.
  • Ensure that your printer is placed closer to your router.
  • If necessary, run the HP Print and Scan Doctor diagnostic tool to fix the connection problems automatically.

Disabling Use Printer Offline

  • On your Windows computer, open Control Panel and click the Devices and Printers tab.
  • Locate and select your printer icon in the Devices and Printers section.
  • Right-click the printer icon and choose the See what’s printing option.
  • Click the Printer tab and deselect the checkbox next to the Use Printer Offline option.

Note: If you have not yet set your printer as default on your computer, do it first to fix the offline error.

Restarting Print Spooler

  • Open the Run dialog box (Windows + R).
  • Next, input ‘services.msc’ in the Run dialog box and hit the Enter key. This will open the Services window.
  • Locate and select the Print Spooler service from the available list.
  • Right-click the service and click the Restart button.
  • Now, your printer status should be changed online.


As the HP OfficeJet 3833 printer supports wireless connectivity, printing wireless won’t be a big deal if the wireless setup is executed successfully. However, you might not be able to connect your printer to your wireless network if something goes wrong during the setup.In such situations, follow these steps.

  • Ensure that you have placed the printer closer to your router.
  • Check the wireless signal strength and reduce Wi-Fi interference.
  • Print a wireless test page and verify the wireless credentials.
  • If necessary, retry connecting to your wireless network using some other wireless methods.
  • If the wireless problem remains unsolved, reset the network settings to factory defaults and reconfigure your printer over your wireless network.
  • Consider using the HP Print and Scan Doctor diagnostic tool to fix the network issues automatically.


Print quality issues are common and can happen even if the cartridges are not installed properly. If your HP OfficeJet 3833 printer doesn’t print in color, try these troubleshooting steps.

  • With the printer turned on, open the output tray extender and lower the front door.
  • Lift the ink cartridge access door and let the carriage move to the center.
  • Remove the color ink cartridge from the printer and check if you have removed the protective seals from it.
  • Reinstall the color ink cartridge into the printer and close the ink cartridge access door.
  • If the color ink is expended, replace the cartridge.
  • Close the front door and print in color to check if the problem is resolved.
  • If the problem persists, check the print settings.


  • If your printer is not copying your originals, there might be an issue with the scanner glass.
  • Lift the scanner lid and make sure that the original document is placed correctly.
  • Clean the glass with a lint-free cloth.
  • Open the Copy settings menu and check if the scan size, output type, file type, copy resolution, and the number of copies are selected correctly.
  • Ensure that the printer is loaded with enough paper.
  • Retry to copy your document and then verify if the problem is resolved.

If you are stuck during the HP OfficeJet 3833 troubleshooting, click the call option on this page and connect with our technical experts for assistance in resolving it.