Quick Steps To Fix HP Officejet Printer Not Printing


The HP OfficeJet printer makes the best choice for printing the documents as you wish. It prints at a maximum speed. But, when it does not print properly or doesn’t print in black color, the problem is with the printer driver or due to some incorrect paper settings. At this point, ensure that you follow the solutions mentioned in this guide to fix the “HP OfficeJet printer not printing black” issue.

Why does my HP OfficeJet printer not print black?

Note: Depending on the printer model you use, steps may vary. You don’t know what exactly the cause of the problem is. So, re-install the printer driver.

  • On your Windows computer, navigate to the Programs and Features option.
  • Continue to select your HP printer.
  • Click Uninstall.
  • If prompted, continue with the on-screen instructions to complete the procedure of removing the printer software.
  • Now, you’ve finished the process of removing the printer driver from your computer. It’s time to download the printer driver again from the official HP website. How to download it? Go to the HP Software and Driver Downloads page and choose the appropriate printer driver to download.
  • Resume the printing process, check whether the printing is clear with sharp texts, and most importantly, make sure that your printer is printing in black.
  • The document that you print does not meet your expectations at times, like not printing in black. You can resolve it by canceling all the stalled print jobs. Here’s how to do it.

  • On your Windows computer, click the Start menu.
  • Select the Hardware and Sounds option.
  • Navigate to the Devices and Printers section.
  • In that section, locate and right-click the printer icon.
  • Select See what’s printing.
  • Go to the Printer menu and then select Cancel All Documents. It might help your HP printer to print in black color. Resume the printing operation.
  • Additionally, you can fix the problem by downloading the HP Print and Scan Doctor tool. This tool will help you identify the problem and resolve it immediately.

    Is the problem still not fixed? No worries. Clean the print head and print a test page. Here’s how to do it.

  • On the HP OfficeJet printer control panel, select the Setup menu.
  • Select Printer Maintenance and then print a test page. Now, you need to examine the test page. Cross-check it and resolve the problem.
  • Print again.
  • Additionally, check the print settings. Unfortunately, wrong print settings lead to the “not printing in black” issue.

    Verify the print settings by executing the following steps.

  • Open the application that you want to print from and then click File.
  • Click Print and then navigate to the Properties dialog box.
  • In the Properties dialog box, check the paper type, print quality, paper size, and then select the grayscale option.
  • Cross-check the settings. Finally, click Print.
  • By replacing the ink cartridges, you might fix the print quality of your HP OfficeJet printer. Here’s how to do it.

  • Initially, open the ink cartridge access door.
  • Wait for the carriage to stop moving.
  • Unpack the new ink cartridge package.
  • Remove all the protective materials from the inside and outside of it.
  • Insert the cartridge and make sure that it matches the label.
  • Finally, close the ink cartridge access door.

You’re ready to print the document now.